U.S. Shipping

We ship USPS Priority and UPS Ground, dependent on the weight of the order. Free Shipping is available to our retail customers for orders of $150 or more and to our wholesale customers for orders of $500 or more. Second Day and Overnight Shipping options are available, please call for pricing as we charge you the exact amount we are charged. This applies only to the contiguous United States. Please allow 10-15 business days from the date you place your order for your package to arrive. If an item you ordered is on backorder we will contact you.

International Shipping

When ordering outside of the United States, using a credit card for payment may give you a better exchange rate. Please note all prices are in US Dollars. The website provides a shipping estimate. We ship USPS Express or Priority and the exact cost of shipping and insurance will be charged to your credit card. While we do not apply additional handling fees on International Orders, some countries still have Custom Duties that may be applied. Payment of Custom Duties is the responsibility of the customer. If an item you ordered is on back order we will contact you.

Our Return Policy

Upon arrival of your order, please examine the contents. If you are dissatisfied with your order for any reason, please contact us immediately.

• Return for Refund - within 30 days from purchase date
• Return for Credit on Account - within 90 days from purchase date
• Exchange for another Product - within 90 days from purchase date

No Credit, Exchange, or Refund will be accepted after 90 days from purchase date.

Teas and Custom Herbal Combinations cannot be returned.